This privacy and cookie statement was last modified on November 1, 2024.

TransConnect, a trademark of TransConnect B.V. (hereinafter referred to as “TransConnect”) processes personal data via its website (https://www.transconnect.com/) and its services. TransConnect considers the proper handling of personal data very important and is aware of privacy legislation. TransConnect is responsible for carefully managing your personal data. In this privacy and cookie statement, we explain how we handle your personal data.

Our Privacy and Cookie Statement in Brief

Your privacy is very important to us. Therefore, we adhere to the General Data Protection Regulation (GDPR). This means that we:

Clearly state our purposes before processing your personal data via this privacy and cookie statement.
Store as little personal data as possible and only the data necessary for our purposes.
Explicitly ask for your consent to process your personal data if consent is required.
Take necessary security measures to protect your personal data. We also impose these obligations on parties that process personal data for us.
Respect your rights, such as the right to access, correct, or delete your personal data that we process.

For What Purposes Do We Use Your Personal Data?

We collect various personal data from you. Below, we describe the data we collect, the purpose of processing, and how long we retain it. If you have any questions or want to know exactly what we keep, please contact us. Contact details are provided at the end of this privacy and cookie statement.
Contact
If you email us, fill in the contact form on the website, call us, or contact us in any other way, you accept our offer to contact you (execution of the agreement).
For this, we process the following personal data:

Name
Contact details (email address and phone number)
Any information you provide as part of the message

We retain the personal data you provide for the duration of the contact or for up to 2 years after our last contact to ensure that your query has been properly handled.

Working at TransConnect
If you apply for a vacancy or send an open application, we process your personal data to evaluate your application and potentially prepare for an employment agreement.
For this, we process the following personal data:

Name, address, and contact details
Phone number
Email address
Curriculum Vitae (CV)
Motivation letter (optional)
Passport photo (optional)
Any additional information provided with the application

We retain your application data for up to 6 weeks after the position has been filled. This allows us to contact you if the position reopens during the probationary period. With your consent, we may keep your application data for up to two years. You can withdraw your consent at any time by emailing us. If you join our team, we will retain your application data in your personnel file for up to 2 years after your employment ends.
A social media and internet search may be part of the application process to ensure we maintain our company image. This is based on our legitimate interest. We will search for your name on Google and any public social media profiles. We will not ask for access to private social media pages or require you to connect with us. The results of the search will be discussed with you. If you have objections, you can indicate this when applying.
When Can We Share Your Personal Data with Third Parties?
TransConnect only shares your data with third parties when permitted by current legislation. We may provide your personal data to third parties because:

We have engaged them to process certain data;
It is necessary for executing the agreement;
We have a legal basis for doing so;
We are legally obligated to do so (e.g., if the police request it in case of suspected criminal activity).

The parties that may receive personal data include:

IT suppliers
Hosting providers
Cookie service providers
Newsletter providers
Payment service providers and collection agencies
Partners
External consultants and intermediaries
Government agencies (e.g., Tax Authority, municipalities)
HR systems

Some of our suppliers are located outside the European Economic Area (EEA). In such cases, we ensure appropriate safeguards are in place to protect your privacy.
This privacy and cookie statement applies exclusively to the services of TransConnect. We are not responsible for the privacy policies of other websites accessible through links on our website.
Social Media Buttons
Our website includes social media buttons that redirect you to the respective social media platforms. This allows you to follow us and share content within your network. You may also encounter advertisements on your social media pages. These buttons work through pieces of code from the social media platforms. To understand how these platforms handle your personal data, please read their privacy statements:

Facebook (privacy statement)
Instagram (privacy statement)
LinkedIn (privacy statement)

Cookies
We use cookies on our website, both our own and those of third parties. Cookies are small information files that can be automatically stored on or read from your device (such as a PC, tablet, or smartphone) when visiting a website. This occurs via the web browser on your device.
We use the following types of cookies:

Functional cookies: These cookies are essential for the website’s operation, enabling functionalities such as remembering language preferences or cookie consent.
Analytical cookies: These provide insights into how our website is used, allowing us to make it more user-friendly.
Marketing cookies: These enable us to display personalized advertisements via our advertising partners.

Cookies may collect the following data:

Name
Login information
Display options
IP address
Cookie ID
Website and click behavior
Referrer URL

When you visit our website for the first time, we display a message explaining cookies. We will ask for your consent to use cookies where required.

Below is an overview of the cookies we use:

Type	Cookie; Entity; Safeguards	Purpose	Retention Period
Functional	Various first-party cookies	Enable website functionalities, e.g., language selection and cookie banner display.	Up to 2 years
Analytical	Google Analytics	Gain insights into user behavior to improve the website experience. Configured for privacy.	Up to 2 years
Marketing	Google AdSense	Show personalized ads and prevent fraud based on browsing behavior and IP address.	Up to 3 months
Analytical	Hotjar	Gain insights into user behavior.	1 day
Analytical	Hubspot	Gain insights into user behavior.	Up to 180 days
Analytical	Leadinfo	Gain insights into user behavior.	Up to 2 years
Marketing	Leadinfo	Gain insights into user behavior.	Up to 2 years
Marketing	Meta Platforms, Inc. (Facebook)	Track user behavior across websites for tailored advertising.	3 months
Marketing	LinkedIn	Track user visits and enable sharing via LinkedIn.	6 months

Enabling and Disabling Cookies
You can configure your web browser to accept cookies only with your consent. For details, refer to your browser’s manual. Please note that many websites may not function optimally if cookies are disabled.
Deleting Cookies Most cookies have an expiration date. Once the expiration date is reached, the cookie is automatically deleted. You can also manually delete cookies before their expiration date. Refer to your browser’s manual for instructions. Below are links to guides for popular browsers:

Google Chrome
Firefox
Edge
Safari

How Are Your Personal Data Secured?
The security of personal data is very important to us. We take appropriate technical and organizational measures to protect personal data against loss or any form of unlawful processing (such as unauthorized access, alteration, or distribution). We continuously improve our security measures to address potential risks.
What Privacy Rights Do You Have?
You have the following rights regarding your personal data:

Right of Access: You have the right to view the personal data we process about you.
Right to Rectification: You can request corrections or additions to your personal data if it is incorrect or incomplete.
Right to Object: You can object to the processing of your personal data, including for direct marketing purposes.
Right to Erasure: You can request that we delete your personal data.
Right to Withdraw Consent: If you have given us permission to process your personal data, you can withdraw it at any time.
Right to Data Portability: If technically possible, you can request that we transfer your personal data to a third party.
Right to Restriction of Processing: In certain cases, you can request that we temporarily or permanently limit the processing of your personal data.

When you submit a request, we may ask you to identify yourself to ensure that you are the rightful owner of the personal data.
We will generally respond to your request within 30 days. However, this period may be extended due to specific privacy rights or the complexity of the request. If we extend the response time, we will inform you in advance.
To exercise your rights, you can contact us via privacy@transconnect.com.
Changes to the Privacy and Cookie Statement
When our services change, we may need to update this privacy and cookie statement. Always check the date at the top of this document and review the latest version regularly.
If you have any questions or wish to file a complaint about the use of your personal data, you can email us at privacy@transconnect.com. We will handle every query and complaint internally and communicate the outcome with you. If you feel that we are not assisting you appropriately, you have the right to file a complaint with the supervisory authority, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
Contact Details
TransConnect
Hanzelaan 351
8017 JM Zwolle
Email: career@transconnect.com
Phone: +31883690700
Chamber of Commerce (KvK) Number: 60912332

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